Long-term success in business comes from consistently delivering a great product and following it up with superior customer care. This also happens to be a prescription for staying in love. Granted, that doesn’t sound romantic, but the truth is marriages fail for the same reason businesses fail. They stop showing their customers that they care. In FIVE STAR LOVE you’ll discover how much romance in marriage is sparked by the same values business customers care about including respect, honesty, fair play, trust, reciprocation and satisfying needs.
What makes FIVE STAR LOVE different from books written by psychologists and marriage counselors is this: the authors are entrepreneurs. They’ve been married and worked together for 40 years inventing and marketing new products. What’s their secret for staying deeply in love? They treat each other as treasured customers they want to keep forever.
The Greens spent the past ten years studying the works of top psychologists, relationship counselors, marriage therapists and church pastors. They combined that with their experience working with thousands of customers from around the world and distilled it all into what they call The Ten Habits of Passionate Customer Care.
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Dennis and Mary Lou Green have been married for 39 years and have one son, a daughter-in-law and granddaughter. Dennis began his career as an architect and practiced for ten years before becoming an entrepreneur/inventor. Mary Lou Green started her career as an elementary school teacher. She taught for 18 years and helped initiate a program for gifted and talented students in Littleton, Colorado. In 1990 she joined Dennis in their product design and marketing company. Together, they have invented more than fifty unique consumer products and sold them to more than twenty thousand retail stores in the U.S.A. and around the globe. They have been awarded sixteen patents, more than fifty trademarks, and hundreds of copyrights, for products that solve everyday problems in unique and entertaining ways.
Dennis and Mary Lou are now devoted to writing books, producing online courses and coaching entrepreneurs and inventors and married couples who work together. Their other books include The Marriage Story: A Timeless Tale About Staying in Love for Life; Shark Pitch: How to Sell Anything in Three-Easy Steps Even if You Hate Selling.