About Customer Experience Wheel: 1-Page Plan to Navigating Your CX Transformation Journey
This book will help you put customers at the center of what you do, and in turn, grow your business. Whether you’re just starting out with a new business or are an experienced entrepreneur, the 1-page CX Wheel is the easiest and fastest way to create a CX plan that will put customers at the center of your business to propel your business forward on the path to long-term success.
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Author Bio:
Toni Krasnic is a serial entrepreneur, former professor, and an author of multiple books, including the best-selling How to Study with Mind Maps, and his latest, CX Wheel: 1-Page Plan to Navigating Your CX Transformation Journey. Toni has helped numerous businesses with successful CX transformations in the hospitality industry, including restaurants, wineries, breweries, cafes, food tours, and hotels. For the last few years, he’s been serving in CX positions in government.