About Law Firm KPIs: The Professional’s Handbook for Pricing • Productivity • Profitability by Mori Kabiri
Law-firm economics are in flux. AI is rewriting workflows, Alternative Fee Arrangements (AFAs) are squeezing the billable hour, and clients now demand numbers first, anecdotes second.
Law Firm KPIs turns that pressure into a practical playbook. Building on the global success of Legal Operations KPIs (used by Fortune 500 departments, translated into three languages, and read in 40+ countries), author Mori Kabiri distills two decades of advising teams that collectively manage over $1 billion in annual legal spend. The result: a concise, field-tested method for converting raw data into sharper pricing, stronger margins, and persuasive proof of value.
Across nine sections and 80+ firm-specific metrics, every KPI is presented with a uniform format: definition, formula, common pitfalls, trend cues, data sources, and improvement tactics. Companion templates, maturity checklists, and QR-linked resources move you from theory to action, whether you lead a 10-lawyer boutique or a 2,000-lawyer global firm.
Key Features:
Firm-Focused KPIs: Over 80 metrics covering Finance, Pricing, Marketing, Client Acquisition, AI, AFAs, and more
AFA Strategy Toolkit: Flat fees, blended rates, collars, volume discounts, and profitability models with worked examples
AI Effectiveness Metrics: Adoption, efficiency gains, and client-impact measures for generative tools
Analytics Maturity Checklists: Assess People, Process, Technology, and Data to target the right investments
Ready-to-Use Templates: Dashboards, fee models, and trackers that turn insight into action
Ongoing Online Resources: QR codes unlock calculators, slide decks, and updated metrics at LegalOpsKPIs.com”
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Author Bio:
Mori Kabiri is an author and recognized expert in legal operations, data analytics, and technology for corporate legal departments and law firms. His influential books ‘Legal Operations KPIs’ and ‘Law Firm KPIs’ have been adopted by professionals across the globe and translated into Spanish and Portuguese. His thought leadership includes contributions to Forbes and LinkedIn, co-authoring Building the ‘Data-Driven Law Firm’, ‘The Law Firm of 2030’, and publishing academic research on using AI to detect anomalies in legal invoices.
A strong advocate for integrating technology, data, and AI into legal education, Mori conducts seminars and workshops at universities worldwide, helping students build the practical skills required in modern legal practice.
On the professional front, he leads the Legal Operations KPIs workshops, courses, and global forum, providing hands-on guidance to legal organizations seeking to align strategy, operations, and data. His deep industry expertise and practical approach have made him a sought-after speaker at major conferences and corporate events.
With over two decades of experience, Mori has designed and implemented transformative legal technologies (including Enterprise Legal Management, Contract Lifecycle Management, Business Intelligence, and Legal RFP platforms) for large international corporations. He is currently the CEO of InfiniGlobe LLC, a legal operations consulting firm based in Newport Beach, California.