Interview With Author Mori Kabiri
Tell us about yourself and how many books you have written.
I’m an author and consultant who lives at the intersection of law, data, and technology. For more than two decades I’ve helped corporate legal departments and law firms modernize the way they work-designing and implementing systems like enterprise legal management, e‑billing, contract lifecycle management, business intelligence, and legal RFP platforms, and advising teams that collectively manage large, global legal portfolios. Today I’m the Founder of Legal Operations KPIs and CEO of InfiniGlobe LLC, a legal operations consulting firm based in Newport Beach, California. I also host workshops, speak at conferences and universities around the world, and write about data‑driven law for platforms like Forbes and other legal industry outlets. So far I’ve written two major solo books-Legal Operations KPIs and Law Firm KPIs-and contributed to collaborative projects such as Building the Data‑Driven Law Firm and The Law Firm of 2030, as well as academic research on using AI to detect anomalies in legal invoices.
What is the name of your latest book and what inspired it?
My latest book is Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability.
The inspiration came from what I was seeing inside firms every day. Law‑firm economics are changing fast:
· Generative AI is reshaping workflows,
· Alternative Fee Arrangements are challenging the billable‑hour reflex, and
· Clients increasingly want data‑backed answers, not just anecdotes.
After Legal Operations KPIs took off in corporate legal departments around the world, many partners and pricing leaders asked, “Where’s the version for law firms?” Law Firm KPIs is my answer to that question: a practical playbook with 80+ firm‑specific metrics, profit models, and templates that help firms price work more intelligently, track AI adoption, protect margins, and clearly demonstrate value to clients.
Do you have any unusual writing habits?
A few:
· I outline like a consultant and a data‑nerd combined. Before I write a chapter, I’ll sketch the KPIs, formulas, and example reports on a whiteboard as if I’m designing a dashboard.
· I “test‑drive” the content while I’m writing. If I describe a metric or model, I’ll often build it quickly in Excel or a BI tool to make sure the math holds up and the report is realistic.
· I talk to real users mid‑draft. I’ll send messy sections to legal ops pros, pricing directors, or GCs and ask, “Would this actually help you next Monday morning?” Their feedback reshapes the chapter.
· And I almost always write early in the morning with coffee, when my brain is fresh and the legal world hasn’t started emailing yet.
What authors, or books have influenced you?
I read across business, systems thinking, and law. There are many works reinforced my belief that law should be as measurable and data‑driven as any other part of the business.
What are you working on now?
Right now I’m focused on a few things:
· Expanding LegalOpsKPIs.com into a richer platform with interactive metrics, downloadable templates, and updated content from both Legal Operations KPIs and Law Firm KPIs.
· Growing the Legal Operations & KPIs Forum, where legal professionals from around the world share how they’re using metrics, technology, and AI in their departments and firms.
· Developing more workshops and courses so teams can go from “we like the idea of KPIs” to “we have a working dashboard that our GC and CFO actually use.”
· Sketching ideas for future writing, including more focused guides on specific areas like AI metrics, law‑firm profitability models, and data‑driven client reporting.
What is your best method or website when it comes to promoting your books?
Two things have worked best for me:
1. The LegalOpsKPIs.com platform – It’s the natural home for the books. Readers can dive into the metrics online, download tools, and join the community, so the site promotes the books and the books promote the site.
2. LinkedIn and legal‑ops communities – Most of my audience lives in corporate legal departments and law firms, so posting practical insights, short KPI breakdowns, and case studies on LinkedIn and in specialized legal‑ops groups has been far more effective than broad, general advertising.
Beyond that, speaking at conferences, guesting on podcasts, and sharing templates or checklists that tie back to the books have been very powerful.
Do you have any advice for new authors?
A few lessons I wish I had internalized earlier:
· Write for one very specific reader. For me, that’s often the overworked legal ops manager or partner who has 20 minutes between meetings and needs something they can apply immediately.
· Ship before you feel ready. Share blog posts, talks, and draft frameworks long before the book is “done.” The feedback you get will save you countless revisions later.
· Make it practical. Ask yourself, “What can my reader do differently the very next week because of this chapter?” If the answer is “nothing,” go back and add checklists, examples, or templates.
· Treat your book like a product, not a masterpiece. Improve it, support it, and build an ecosystem around it-newsletters, tools, talks, communities.
Most importantly: don’t wait for the perfect moment. Start, even if the first version is messy. You can’t edit a blank page.
What is the best advice you have ever heard?
One piece of advice that stuck with me is: “Write the book your past self desperately needed.”
When I got started in legal operations, there was no single resource that showed, in detail, which metrics to track, how to calculate them, and what to do with the results. So I wrote the books I wish I’d had then. Keeping that mindset helps cut through perfectionism-if the book genuinely helps someone in the situation you were once in, it’s doing its job.
What are you reading now?
I usually have a few things going at once. Recently it’s been a mix of:
· Books on firm economics and professional‑services pricing,
· Work on AI and analytics, and
· General business and leadership titles I like to revisit for fresh ideas.
Because my work sits between law, tech, and business, my reading list tends to bounce between those three worlds (plus the occasional sci‑fi novel for fun).
What’s next for you as a writer?
As a writer, I see the books as the foundation, not the finish line. Next up:
· Continuing to expand the Legal Operations KPIs and Law Firm KPIs ecosystems with more templates, case studies, and regional examples.
· Publishing more short, practical guides and articles-especially on AI adoption metrics, pricing strategy, and how to align legal reporting with C‑suite expectations.
· Potentially a future book that’s more narrative in style, following a legal team’s transformation over time, so readers can see the metrics and decisions play out in a story.
My goal is to keep making legal work more measurable, transparent, and strategically important to the businesses it serves.
If you were going to be stranded on a desert island and allowed to take 3 or 4 books with you what books would you bring?
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